We offer refunds for damaged, defective, or incorrect items only. Please contact us within 7 days of delivery with photos of the issue. Once approved, we’ll send a replacement or process your refund.

Email us at info@lunasamaa.com with your order number, photos, and a short description of the issue. Our team will respond within 48 hours.

No, for safety and health reasons, we cannot accept returns of opened or consumed products. Only unopened, damaged, or defective cans qualify for refunds or replacements.

Once approved, refunds are processed within 5–10 business days. It may take additional time for your bank or credit card provider to post the refund.

Yes, you can cancel your order within 2 hours after placing it, as long as it hasn’t shipped. Please email us immediately with “Order Cancellation” in the subject line.

Please contact us as soon as possible. If your order hasn’t shipped, we’ll update the address. If it’s already on the way, we may not be able to change it.

We don’t offer product exchanges since our drinks are consumable. If the product was incorrect or damaged, we’ll send a replacement instead.

We ship all orders from Vernon Connecticut, using trusted U.S. carriers. Standard delivery usually takes 3–7 business days within the USA.

You’ll receive an email with tracking details once your order ships. You can click the link to see live updates from the carrier.