Terms of Service: Luna & Samaa
Last Updated: October 15, 2025
Contact Email: info@lunasamaa.com
Official Website: www.lunaandsamaa.com
Business Address: 15 Baker Road, Vernon Connecticut 06066, United States
Welcome to Luna & Samaa, your trusted source for premium energy drinks crafted to power your day. By visiting our website or purchasing our products, you agree to the terms and conditions outlined below.
Please read these Terms of Service carefully before using our website or making a purchase. If you do not agree with any part of these terms, you should not use our website or purchase from us.
1. Overview
This website is operated by Luna & Samaa. Throughout the site, the terms “we,” “us,” and “our” refer to Luna & Samaa.
By accessing or using our website and services, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink (such as our Refund Policy and Privacy Policy).
These Terms apply to all site users, including browsers, customers, vendors, and content contributors.
2. Use of Our Website
By using our site, you represent that:
- You are at least 18 years old, or you are using this site under the supervision of a parent or guardian.
- You reside in the United States.
- You agree to use our website and products for lawful purposes only.
You must not use our site or products:
- For any illegal, fraudulent, or unauthorized purpose.
- To violate any laws, regulations, or third-party rights.
- To transmit harmful code, malware, or disruptive software.
We reserve the right to terminate your use of our website or refuse service if we suspect any violation of these Terms.
3. Products and Services
Luna & Samaa specializes in premium energy drinks designed for adults seeking healthy, sustained energy.
All descriptions, prices, and product details on our website are accurate to the best of our knowledge. However, we reserve the right to:
- Modify product details, flavors, or ingredients without prior notice.
- Limit sales to certain geographic regions, individuals, or quantities.
- Discontinue or suspend any product at any time.
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
4. Online Store Terms
By placing an order through our website, you agree that:
- All information you provide is accurate, current, and complete.
- You will not use false or misleading information during checkout.
- You are responsible for maintaining the confidentiality of your account and payment details.
We reserve the right to cancel or refuse any order placed through our website, particularly if we suspect fraud, unauthorized use, or violation of these Terms.
5. Order Acceptance and Shipping
After you place an order, you will receive an email confirmation summarizing your purchase details. This confirmation does not constitute final acceptance of your order.
Your order is accepted when:
- Payment is successfully processed; and
- The order has been packaged and shipped from our facility.
We currently ship only within the United States.
All shipping times are estimates and may vary due to factors beyond our control (weather, carrier delays, etc.). Once your order is shipped, you will receive tracking information via email.
6. Payments
We accept all major payment methods available on Shopify, including credit cards, debit cards, and digital payment gateways.
By submitting your payment, you authorize Luna & Samaa to charge the applicable total, including taxes and shipping fees.
We use secure, encrypted payment processing to protect your information. Luna & Samaa does not store or access your full credit card details.
7. Refunds, Returns, and Replacements
Our Refund Policy governs all refund and replacement requests.
Because our products are consumable, we can only accept refund claims in cases of:
- Damaged or defective items
- Incorrect orders
Please review our full Refund Policy for details:
Read Refund Policy → (you can link to your refund policy page in Shopify)
8. Accuracy of Information
We strive to ensure all content, pricing, and product information on our website is accurate and up to date.
However, occasional typographical or technical errors may occur. In such cases, we reserve the right to:
- Correct any errors or inaccuracies at any time;
- Cancel any order placed based on incorrect information;
- Update information without prior notice.
We do not guarantee that all product descriptions, pricing, or content will always be error-free.
9. Intellectual Property Rights
All content on this website—including text, graphics, images, videos, logos, trademarks, and layouts—is the property of Luna & Samaa or its content suppliers and is protected under U.S. copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any content from our site without prior written permission from Luna & Samaa.
Unauthorized use of our intellectual property may result in legal action.
10. Third-Party Links and Tools
Our site may include links to third-party websites or tools not owned or controlled by Luna & Samaa.
We are not responsible for examining or evaluating the content, accuracy, or security of those external sites.
By using any third-party links or tools, you acknowledge that Luna & Samaa shall not be liable for any issues arising from your interaction with those third parties.
11. User Comments and Feedback
If you send comments, reviews, or suggestions (collectively “Feedback”), you agree that:
- We may edit, publish, or use them in any medium without restriction.
- You will not post any unlawful, abusive, or defamatory content.
- You grant Luna & Samaa full rights to use your feedback for promotional purposes.
We are under no obligation to maintain comments in confidence, pay compensation, or respond to any submission.
12. Limitation of Liability
To the fullest extent permitted by law, Luna & Samaa, its owners, employees, and affiliates shall not be held liable for any:
- Indirect, incidental, or consequential damages;
- Loss of data, profits, or revenue;
- Harm resulting from improper use or misuse of our products.
Our energy drinks are intended for moderate adult consumption. Always consult your healthcare provider if you have medical conditions, sensitivities, or are pregnant before consuming caffeinated beverages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Luna & Samaa and its affiliates from any claim or demand, including reasonable attorney’s fees, arising out of your:
- Violation of these Terms;
- Misuse of our website or products;
- Infringement of any third-party rights.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to conflict of law principles.
Any disputes or claims will be handled exclusively in the courts of Vernon Connecticut.
15. Termination
We reserve the right to suspend or terminate your access to our website or services if we believe you have violated any part of these Terms.
Upon termination, any obligations or liabilities incurred before termination shall survive, including payment obligations and warranty disclaimers.
16. Changes to Terms of Service
We may revise or update these Terms at any time. Any changes will take effect immediately upon posting on this page.
Your continued use of our website after updates constitutes acceptance of the revised Terms. Please check this page regularly to stay informed.
17. Contact Information
Questions about the Terms of Service should be directed to:
Luna & Samaa
15 Baker Road, Vernon Connecticut 06066, United States