Privacy Policy: Luna & Samaa

Last Updated: October 15, 2025

Business Address: 15 Baker Road, Vernon Connecticut 06066, United States

Service Area: United States Only

Thank you for choosing Luna & Samaa. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website (www.lunaandsamaa.com).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit Luna & Samaa, we collect certain information to improve your shopping experience, process your orders efficiently, and ensure the security of your data.

a. Personal Information

We collect personal information that you voluntarily provide when:

Making a purchase
Signing up for our newsletter or promotions
Contacting us via email or contact form

This information may include:

Full Name
Billing and Shipping Address
Email Address
Phone Number

Payment Information (processed securely through Shopify or third-party payment gateways)

We do not store your full credit card details on our servers.

b. Automatically Collected Information

When you browse our site, certain information is automatically collected, such as:

· Your IP address

· Browser type and version

· Device type (mobile, desktop, tablet)

· Pages you visit and time spent on them

· Referring website (how you found our site)

This data helps us improve website performance and user experience.

c. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking tools to enhance user experience and analyze traffic.
Cookies allow us to:

· Remember your shopping preferences

· Keep items in your cart

· Offer personalized promotions

You can disable cookies anytime in your browser settings, but some site features may not function properly.

2. How We Use Your Information

We use your information responsibly and only for legitimate business purposes.

Your data may be used for the following:

· To process, fulfill, and ship your orders

· To send order confirmations, shipping updates, and support responses

· To improve website performance and product offerings

· To communicate promotions, new products, and special offers (only if you opt-in)

· To comply with legal and tax requirements

· To prevent fraudulent activity or unauthorized transactions

We never sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted third parties that help us operate our business. These include:

· Shopify (our eCommerce platform) — manages orders and transactions securely

· Payment processors (e.g., Shopify Payments, PayPal, Stripe) — process payments securely

· Shipping partners — deliver your orders to your address

· Email service providers — send updates and newsletters

· Analytics tools (like Google Analytics) — monitor site performance and visitor behavior

Each of these partners is required to protect your data and only use it to provide their specific service.

We may also share information:

· When required by law, court order, or government request

· To protect our legal rights and prevent fraud

4. Shopify and Data Storage

Our store is hosted on Shopify Inc., which provides the online eCommerce platform allowing us to sell our products to you.

Your data is stored through Shopify’s secure servers, databases, and the Shopify application. They store your information on a secure server protected by firewalls and advanced encryption technology.

For more details, please review Shopify’s Privacy Policy here:
👉 https://www.shopify.com/legal/privacy

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy — such as order processing, legal compliance, and accounting requirements.

When your data is no longer needed, it is securely deleted or anonymized.

If you wish to delete your information, you may contact us anytime at info@lunasamaa.com .

6. Your Privacy Rights

As a customer based in the United States, you have certain rights regarding your personal information:

a. Access and Correction

You can request access to your personal data, review it, and correct inaccuracies.

b. Data Deletion

You can request that we delete your personal information unless we are required to retain it for legal, tax, or security reasons.

c. Opt-Out of Marketing

If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email or contacting us directly.

7. Data Security

We use multiple layers of security to safeguard your information, including:

· SSL encryption for all website transactions

· Secure payment gateways

· Regular monitoring for suspicious activity

While no online system is 100% secure, we follow industry best practices to protect your data from unauthorized access, alteration, or misuse.

8. Cookies and Tracking Control

You have the right to control or delete cookies stored on your device.

You can:

· Set your browser to block all cookies or notify you when a cookie is being used.

· Delete existing cookies through your browser settings.

Please note that disabling cookies may limit certain functionalities, such as keeping items in your cart or remembering your preferences.

9. Third-Party Links

Our website may include links to third-party websites or services, such as social media platforms or affiliate programs.

Once you leave our site or are redirected to a third-party platform, their privacy practices will apply — not ours. We recommend reviewing the privacy policies of any external sites you visit.

10. Children’s Privacy

Luna & Samaa does not knowingly collect personal information from children under 13 years of age.

If you believe your child has provided us with personal data, please contact us immediately at info@lunasamaa.com. We will promptly delete any such information.

11. Email Marketing & Communication

With your permission, we may send you:

· Promotional emails about new products or offers

· Energy drink health and lifestyle updates

· Order and shipping confirmations

You can unsubscribe anytime using the “Unsubscribe” link or by emailing us directly. We respect your inbox and will never spam you.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new legal, operational, or business requirements.

Any updates will be posted on this page with a revised “Last Updated” date. Please review this policy regularly to stay informed about how we protect your information.

13. Your Consent

By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy.

If you do not agree with this policy, please refrain from using our website or services.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Luna & Samaa

15 Baker Road

Vernon Connecticut

06066, United States

Email: info@lunasamaa.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

We’re committed to protecting your privacy and ensuring a safe, trustworthy shopping experience.